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Grand Emperor Hotel, Macau
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Key details
About the Hotel
288 Avenida Comercial De Macau,
Macau,
China,
Guangdong
Grand Emperor Hotel is a 4-star property located in the heart of Macau's entertainment and commercial district. The hotel has garnered recognition for its luxurious accommodations and has received accolades for its Chinese cuisine. It offers guests direct access to the Emperor Palace Casino, enhancing the entertainment options available on-site.
Location
Situated 0.5 km from the historic Ruins of St Paul's Cathedral, the hotel is close to several cultural sites. A free shuttle bus service connects guests to major transport hubs, including Macau International Airport, Macau Outer Ferry Terminal, and the China Border Gate. The prime location enables visitors to explore the vibrant city easily.
Rooms
All guestrooms are designed to provide maximum comfort, featuring air conditioning and 24-hour room service. Amenities include complimentary WiFi, a personal safe, and a flat-screen cable TV. Certain rooms offer additional space with seating areas for relaxation. Private bathrooms are equipped with complimentary toiletries and hair dryers.
Eat & Drink
The hotel features three on-site restaurants: Grand Emperor Court for Chinese cuisine, Royal Kitchen serving an international buffet, and Majestic Robatayaki, which offers Japanese dishes. Guests can enjoy drinks at one of the two bars or lounges available at the hotel. Dining experiences are crafted to reflect quality and variety.
Leisure & Business
Grand Emperor Hotel offers various recreational amenities including a fitness center, sauna, spa, and massage services. For business travelers, conference spaces measuring 147 m² are available, along with complimentary wireless Internet access. The hotel provides a high standard of service and diverse options for guests to unwind and conduct business.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Ambiance!
“The room featured electric curtains which added a touch of luxury to my stay, making it easy to control natural light.” view full review
Spotless Cleanliness
“The bathroom was impeccably clean, with modern fixtures that made my experience feel very refreshing.” view full review
Spacious and Inviting
“The living area was wonderfully spacious, allowing for relaxation after a busy day, enhanced by tasteful decor.” view full review
Comfortable Haven
“The bedroom was not only spacious but also very comfortable, providing a perfect environment for a great night's sleep.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Free shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Casino
Leisure/ TV room
Room features
Air conditioning
Mini-bar
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
288 Avenida Comercial De Macau,
Macau,
China,
Guangdong
Map view
288 Avenida Comercial De Macau,
Macau,
China,
Guangdong
City landmarks
Rua de Sao Paulo
Ruins of St. Paul's
920 m
Tower
Macau Tower Convention and Entertainment Center
1.6
km
Church
Church of St Dominic
820 m
Church
Church of St Lawrence
610 m
Lighthouse
Guia Lighthouse
1.7
km
Square
Lilau Square
870 m
MacauAntonio da Silva10 Travessa de
Mandarin's House
870 m
Museum
Macao Museum
1.1
km
Calcada das Verdades
Na Tcha Temple
1.0
km
7 Tv. da Se
Lou Kau Mansion
850 m
Museum
Maritime Museum
1.4
km
Museum
Grand Prix Museum
1.7
km
Museum
Handover Gifts Museum of Macao
1.3
km
Praceta do Museu de Macau
Monte Fort
1.1
km
Barra Square Rua de Sao Tiago de Barra and Calcada da Barra
A-Ma Temple
1.3
km
Near Mageshan
Moorish Barracks
1.3
km
Fountain
Nam Van Lake Cybernetic Fountain
2.4
km
Museum
Macau Museum of Art
2.0
km
Macao
Section of the Old City Walls
1.6
km
Nearby
Square
Senado Square
500 m
Public Building
Leal Senado Building
500 m
Macau Peninsula
Historic Centre of Macau
530 m
Church
Church of St Augustine
240 m
No. 10 Rua Sul do Mercado de Sao Domingos
Sam Kai Vui Kun Temple
240 m
Church
Cathedral of the Nativity of Our Lady
240 m
Church
St. Augustine's Church
240 m
Church
St. Joseph Seminary and Church
240 m
Church
The Museum Of The Holy House Of Mercy Of Macau
240 m
Theatre
Dom Pedro V Theatre
240 m
Shopping Area
New Yaohan Department Store
240 m
Restaurants
Angela's Cafe New Yaohan
160 m
1F Avenida Comercial de Macau
Solmar
280 m
512 Rua da Praia Grande Macau Peninsula
Baifu Mianjia
270 m
No.41 Avenida do Infante D. Henrique
Cuppa Coffee
180 m
No.145
Escada Restaurant
420 m
No.6-8 Rua da Se
Caravela
340 m
Kam Loi Bldg
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Central location
Bath tub
Service politeness
Value for money
7.4/10
Very good
Rooms
8.1
Location
8.9
Service
5.9
Dining
7.2
Guest reviews
7.4/10
based on 25 reviews
8.7
8.7/10 based on 71 reviews
Daniel
United States,
June
2024
8.2/10
I had a pleasant stay at the hotel. The rooms were comfortable and clean, and the hotel provided eight bottles of distilled water. Breakfast was included, and I enjoyed soaking in the bath tub. However, the service was lacking in politeness and explanation of food ordering. The hotel offers dry cleaning, housekeeping, laundry, and shuttle services. The location was excellent, situated in the central business district in Macau, making it convenient to visit the ruins of St Paul's. It's also near the city center and a big shopping mall, offering easy access to nearby tourist attractions. The dining experience was delightful with tasty sandwiches. The hotel's facilities were top-notch.
Rooms
9.0
The rooms were comfortable and provided eight bottles of distilled water. I enjoyed the stay with good comfort and the added convenience of a bath tub.
Service
6.0
The service could be improved as it was not polite and lacked nice explanations for food ordering. However, the hotel offers dry cleaning, housekeeping, laundry, and shuttle services.
Location
9.0
The hotel's location is perfect for exploring Macau's central business district and the ruins of St Paul's. It's also conveniently situated near the city center and a big shopping mall, making it easy to access nearby attractions.
Dining
8.0
The dining experience was enjoyable, especially the tasty sandwiches included with the stay.
Facilities
9.0
The hotel's facilities were exceptional, providing everything needed for a comfortable stay.
Richard
United Kingdom,
May
2024
7.6/10
The hotel is in a prime location in the central business district in Macau, near the tourist destination and next to a big shopping mall. The rooms are clean, comfortable, and offer good comfort, but the service lacked politeness and clear explanations for ordering food. The dining experience included freshly prepared dishes but could improve its approach. The facilities are well-equipped, and the pricing is reasonable.
Rooms
8.0
I enjoyed a comfortable stay in the clean rooms with good comfort.
Service
6.0
The service could have been more polite and clearer in explaining food ordering processes.
Location
9.0
The hotel's location is superb, being in the central business district, close to major attractions, the ruins of St Paul, and major casinos.
Dining
7.0
I appreciated the freshly prepared dishes in the dining experience.
Facilities
8.0
The hotel offers a variety of facilities to enhance the stay.
John
United Kingdom,
April
2024
7.4/10
The hotel is conveniently located near the ruins of St Paul in the central business district of Macau, offering easy access to all major sights and a variety of eateries. The rooms provide good comfort with complimentary breakfast and a bath tub, but the service lacked politeness and clarity in communication about food ordering. The dining experience included burgers and was included in the stay. Overall, the facilities were satisfactory but did not exceed expectations.
Rooms
8.0
The rooms are comfortable and come with 8 bottles of distilled water provided.
Service
6.0
The service was not polite and lacked clear communication on food ordering.
Location
9.0
The hotel's location is superbly convenient to the ruins of St Paul and various eateries, with easy access to all major sights.
Dining
7.0
The dining experience included burgers and was part of the stay.
Facilities
7.0
The hotel offers necessary facilities but did not provide an exceptional experience.
Dennis
United Kingdom,
April
2024
7.6/10
The hotel is conveniently situated in the central business district in Macau, near the ruins of St Paul and Senado Square. It is next to a big shopping mall, providing easy access to attractions and shopping areas. While the room comfort and amenities are excellent, the service quality could be more welcoming. The dining experience offers gourmet pizzas, enhancing the overall stay.
Rooms
9.0
The rooms come with a bath tub and are equipped with eight bottles of distilled water, offering good comfort. Breakfast is included.
Service
6.0
The service was not as polite as expected and could improve in explaining ordering procedures. However, dry cleaning, housekeeping, laundry, and shuttle services are available.
Location
8.0
The hotel's location in the central business district in Macau provides easy access to various attractions such as the ruins of St Paul and Senado Square. Additionally, the proximity to a big shopping mall enhances the convenience for guests.
Dining
7.0
The dining experience includes gourmet pizzas, which add a nice touch to the stay.
Facilities
8.0
The hotel offers a good range of facilities to cater to guests' needs, ensuring a comfortable stay.
Angela
United Kingdom,
April
2024
7.4/10
The hotel is situated in the central business district in Macau, close to the ruins of St Paul, making it convenient to access all amenities. The rooms are spacious and modern, providing a good level of comfort. However, the dining experience could be improved with more variety. The hotel offers shuttle service, but the service could be more polite and informative. Overall, a decent choice for its location and room comfort, though service could be more welcoming.
Rooms
8.0
The rooms are spacious and modern, ensuring good comfort.
Service
6.0
The service was not as polite and explanatory as expected, affecting the overall experience.
Location
9.0
The hotel's location in the central business district in Macau is very convenient for exploring the city.
Dining
7.0
The dining options were satisfactory but could benefit from more variety.
Facilities
7.0
The hotel offers shuttle service and other amenities but lacks a bit in service quality.
Dick
United Kingdom,
March
2024
7.6/10
The hotel is conveniently located in the central business district of Macau, just in front of the Lisboa casino and near the city center. The rooms are spacious and cozy, but the service could be more polite and explanatory. The dining experience includes fresh-cracked eggs, and the facilities are well-kept, making it a decent value for money choice.
Rooms
8.0
The rooms are spacious and cozy, with good comfort and a bath tub. I appreciated the 8 bottles of distilled water provided with breakfast.
Service
6.0
The service was not as polite and informative as I would have liked. It lacked a bit of friendliness and clear explanations.
Location
9.0
The hotel's location in the central business district of Macau is very convenient, near the subway and tourist destinations.
Dining
7.0
The dining experience was good with fresh-cracked eggs included in the meals.
Facilities
8.0
The hotel facilities are well-kept and provide a comfortable stay.
Stephen
United Kingdom,
March
2024
7.8/10
The hotel is perfectly located in Macau's central business district, close to major sights like the ruins of St Paul and the Lisboa casino. The rooms offer good comfort and come with a nice added touch of providing 8 bottles of distilled water. The service, though lacking in politeness, covers essential amenities like dry cleaning and housekeeping. The dining experience includes freshly baked bread, adding a nice touch to the stay.
Rooms
8.0
The rooms are comfortably equipped with a bath tub and come with 8 bottles of distilled water.
Service
7.0
Although not particularly polite, the service covers necessary options like dry cleaning and housekeeping.
Location
9.0
The hotel's prime location in Macau's central district offers easy access to attractions like the ruins of St Paul and the Lisboa casino.
Dining
8.0
The dining experience includes freshly baked bread, enhancing the overall stay.
Facilities
7.0
The facilities meet expectations with essential services and amenities provided.
Central location
Service politeness
George
United Kingdom,
March
2024
7.0/10
The hotel is conveniently located in the central business district of Macau, near major casinos and within easy reach of the ruins of St Paul. The rooms are well-equipped with complimentary breakfast and 8 bottles of distilled water provided, offering good comfort including a bath tub for relaxation. However, the service was lacking, as the staff was not polite and failed to explain the food ordering process nicely. The hotel offers dry cleaning, housekeeping, laundry services, and shuttle service. The dining experience, while included, was subpar with limited hot food items. Overall, the location is excellent for exploring the area, but there are some service and dining issues to consider.
Rooms
8.0
The rooms are spacious with good comfort and include a bath tub. Breakfast is provided along with 8 bottles of distilled water.
Service
5.0
The service was not as polite as expected, and the staff lacked in explaining the food ordering process nicely.
Location
9.0
The hotel is conveniently situated in the central business district of Macau, near major casinos and the ruins of St Paul. It is close to all major sights in the area.
Dining
6.0
The dining experience, though included, was disappointing with limited hot food items.
Facilities
7.0
The hotel offers dry cleaning, housekeeping, laundry services, and shuttle service as additional facilities.
Willie
United Kingdom,
February
2024
8.2/10
The hotel is conveniently located in the heart of Macau, close to major sights and the ruins of St Paul. The rooms offer good comfort and even come with 8 bottles of distilled water provided, along with a relaxing bath tub. However, the service lacked a bit of warmth in explaining food orders. The dining experience included gourmet pizzas, and the facilities were well-maintained. The pricing was reasonable with good value for money.
Rooms
8.0
The rooms were comfortable and provided with nice amenities like a bath tub and complimentary bottled water.
Service
7.0
The service was a bit lacking in politeness and explanations for food orders but overall functional.
Location
9.0
The hotel's location is excellent, being central and convenient to explore Macau, including the ruins of St Paul and the ferry terminal.
Dining
8.0
The dining experience included delicious gourmet pizzas, offering a decent selection for guests.
Facilities
9.0
The hotel facilities were well-maintained and added to the overall comfort of the stay.
Good comfort
Impersonal service
James
United States,
February
2024
7.0/10
The hotel is conveniently located in the heart of the city, near major casinos and tourist destinations. The rooms offer good comfort and come with a bath tub, 8 bottles of distilled water, and breakfast included. However, the service was lacking in politeness and clarity when it came to ordering food. The dining experience, while including hamburgers, could be improved. Overall, the facilities are satisfactory but could use some enhancements.
Rooms
8.0
The rooms were comfortable and well-equipped with amenities like a bath tub, 8 bottles of distilled water, and breakfast.
Service
5.0
The service was not as polite as expected, and there was a lack of clarity in explaining the food ordering process.
Location
9.0
The hotel is in a bustling area within the central business district, providing easy access to major attractions like the ruins of St Paul and the Lisboa casino.
Dining
6.0
The dining options included hamburgers but did not meet my expectations.
Facilities
7.0
The facilities offered were decent but could benefit from some enhancements.
central location
service quality
Bernard
United Kingdom,
January
2024
7.4/10
The hotel is ideally located in Macau's central business district, close to the ruins of St Paul and just in front of the Lisboa casino. The rooms are comfortable and come with a bath tub, breakfast, and even 8 bottles of distilled water provided. The service, however, lacked politeness and could have been better in explaining food orders. The dining experience included risotto and was satisfactory. The facilities are decent, but there were some areas for improvement.
Rooms
8.0
The rooms were comfortable and well-equipped, with a bath tub and breakfast included.
Service
6.0
The service could have been more polite and provided better explanations for ordering food.
Location
9.0
The location is fantastic, being in the central business district and close to the ruins of St Paul and other attractions.
Dining
7.0
The dining experience offered risotto and was satisfactory.
Facilities
7.0
The facilities were decent but had room for improvement.
Richard
United Kingdom,
January
2024
7.2/10
The hotel is located in the central business district in Macau, near Senado square and the Ruins of St Paul, making it convenient for exploring the city's attractions. The rooms are spacious and modern, providing a comfortable stay. However, the service was not polite and lacked proper explanations, affecting the overall experience. The dining offers included options and is known for serving the best steaks. The facilities are well-maintained and offer good amenities.
Rooms
8.0
The rooms are comfortable and spacious, providing a great level of comfort during the stay. Eight bottles of distilled water are provided, adding a thoughtful touch to the room amenities.
Service
5.0
The service was not polite and lacked proper explanations, impacting the overall experience negatively.
Location
9.0
The hotel's central location in Macau's business district offers easy access to various attractions such as the Ruins of St Paul and the smallest casino in Macau. It's near most key points of interest, making it a convenient choice for travelers.
Dining
7.0
The dining experience offers included options and is particularly known for serving the best steaks. However, the service needs improvement in terms of hospitality.
Facilities
8.0
The hotel provides excellent facilities with a good range of amenities for guests to enjoy throughout their stay.
central location
poor service
Julian
United Kingdom,
December
2023
8.0/10
The hotel is ideally located in the central business district in Macau, close to the ruins of St Paul and many shops. The rooms offer good comfort with a bath tub and breakfast included, but the service lacked politeness and clear communication. The dining experience with seasonal products was a highlight, and the facilities were well-maintained.
Rooms
8.0
The rooms were comfortable and provided with 8 bottles of distilled water, ensuring a pleasant stay.
Service
6.0
The service was not as polite as expected, and the staff did not explain ordering options nicely. However, the dry cleaning, housekeeping, laundry, and shuttle service were available.
Location
9.0
The hotel's location is convenient, being not far from the ferry terminal and easily accessible to the ruins of St Paul and the other island, making it a great base for exploring Macau.
Dining
9.0
The dining experience was delightful with included meals featuring seasonal products, adding value to the stay.
Facilities
8.0
The facilities were well-maintained, contributing to a pleasant overall experience during my visit.
Deborah
United States,
December
2023
7.6/10
This hotel is located conveniently in the heart of Macau, within walking distance to the ruins of St Paul and major casinos. The rooms are cozy with thoughtful amenities like eight bottles of distilled water provided, breakfast, and a relaxing bath tub. The service was lacking in politeness and clear communication on food orders, but decent services like dry cleaning, housekeeping, laundry, and shuttle service are available. The dining experience offers succulent steaks, and the facilities are well-maintained. However, the value for money may not align with the service quality.
Rooms
8.0
The rooms were cozy and well-equipped.
Service
6.0
Service was somewhat lacking in politeness and clear guidance on food orders.
Location
9.0
The hotel's location is excellent, being centrally located near the ruins of St Paul, the Ferry Terminal, major casinos, and the old town.
Dining
7.0
The dining experience offers succulent steaks.
Facilities
8.0
The hotel facilities are well-maintained.
R.
United Kingdom,
December
2023
7.6/10
The hotel is perfectly located in the central business district of Macau, just in front of the Lisboa casino. The rooms are spacious, with a bath tub, and come with eight bottles of distilled water provided, making for a comfortable stay. The staff service could be more polite and informative when guiding guests in ordering food, but the dry cleaning, housekeeping, and laundry services are efficient. The dining options include breakfast with fresh bread. While the location is ideal for exploring the ruins of St Paul and other tourist destinations, it is also convenient for gaming enthusiasts being near multiple casinos. The hotel facilities are well-equipped, but the value for money could be better considering the pricing.
Rooms
8.0
The rooms are spacious and comfortable, equipped with a bath tub, and come with eight bottles of distilled water provided. The overall comfort level is great.
Service
6.0
The service was not as polite as expected, and the staff could have been more explanatory in guiding us on how to order food. However, the dry cleaning, housekeeping, and laundry services were satisfactory.
Location
9.0
The hotel is perfectly situated in the central business district of Macau, offering easy access to the ruins of St Paul and being just in front of the Lisboa casino. It's a strategic location for visitors interested in exploring the gaming area and other nearby casinos.
Dining
7.0
The dining experience includes fresh bread and the breakfast offerings are satisfying. However, there could be more variety in the menu to enhance the overall dining experience.
Facilities
8.0
The hotel facilities are well-equipped to meet guests' needs, with essential amenities available. However, the value for money could be improved considering the pricing of the stay.